MYLOR.online FAQs
How do I search for products?
Type a product name or keyword into the search bar at the top of any page. A general term will usually bring up the widest range of results. Click on any product name or image to view full details.
What are the shipping charges?
A standard delivery fee applies to most orders, and free shipping kicks in once your order crosses a set amount — the exact charge and threshold are shown at checkout. We work with trusted courier partners across Pakistan for fast, reliable delivery.
What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- Bank Transfer
- Debit & Credit Card
- Mobile Wallets (Easypaisa, JazzCash)
How long does delivery take?
Delivery time varies by location and shipping method chosen. An estimated delivery window is always shown at checkout before you place your order.
What is your return & exchange policy?
We accept returns and exchanges within a limited window after purchase. Instead of a cash refund, you'll receive a discount code equal to the product's value, valid for future use.
You're covered if:
- You received the wrong item
- The product doesn't match its description
- The item arrived faulty despite being sold as working
Are there any hidden or additional charges?
No. What you see at checkout is exactly what you pay — no hidden or additional charges.
How can I track my order?
Once your order ships, you'll receive a tracking number so you can follow your delivery status directly through the courier's tracking page.
What if I receive a wrong or faulty product?
Reach out to our support team right away with your order details and a photo of the issue. We'll arrange a replacement or issue a discount code for the affected item.
Is shopping on MYLOR.online safe?
Yes. We use secure encryption to protect your personal and payment information throughout checkout. Always look for HTTPS in the website address for added peace of mind.
Is self-pickup available?
Yes, self-pickup is available for customers who prefer to collect their order directly.